We’d Love to Hear From You

Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we’re aiming for here at stepnexa. Back in our early days, our founder, Maria, used to reply to every single email personally—sometimes even at 2 AM! While we’ve grown a bit since then, that personal touch? It’s still at the heart of everything we do.

Get in Touch

Got a question, a suggestion, or just want to chat about that one product you can’t stop thinking about? We’re all ears. Here’s how you can reach us:

• Address: Rua do Ouro 78, 1100-150 Lisboa, Portugal
• Company Name: stepnexa Lda.
• E-Mail: [email protected] (We usually reply within 24 hours—unless it’s a weekend, then we might be out surfing!)
• Phone: +351 21 345 6789 (Monday–Friday, 9am–6pm Lisbon time)

Your Voice Matters

Honestly, we wouldn’t be here without your feedback. Like that time a customer suggested we add more sustainable packaging—now it’s one of our biggest selling points! So whether you’re thrilled, frustrated, or just curious, drop us a line. We read every message, and who knows? Your idea might just shape our next big move.

P.S. Prefer typing to talking? Our live chat (bottom right corner) is manned by real humans—no bots here, promise. Well, except for Bob, our office plant. But he’s a great listener.