Shipping Overview
At Stride & Style Hub, we prioritize seamless delivery for your curated fashion and performance essentials. Our team processes orders with meticulous care, ensuring your premium footwear, versatile apparel, and statement accessories are packed securely. Depending on inventory availability, most orders enter our dispatch pipeline within 1-2 business days. Seasonal demand or regional logistics may occasionally influence processing times, but we maintain transparent communication throughout the journey.
Shipping Timeframe
After your order confirmation, allow 24-48 hours for processing before shipment. Transit durations vary by destination: domestic deliveries typically reach you within 5-7 business days, while international shipments may require 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs inspections may extend delivery windows. For time-sensitive purchases, we recommend placing orders ahead of key dates.
Shipping Costs
We offer tiered shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60.
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60, up to $9,999.
These rates reflect our commitment to balancing affordability with reliable carrier partnerships.
Shipping Regions
Currently, we serve customers across North America, the European Union, and select Asian territories. Some remote locations or areas with complex import regulations (e.g., certain islands or conflict zones) may face restrictions. During checkout, our system automatically validates your address eligibility. Should your region require special arrangements, our support team can explore alternatives.
Order Tracking
Once dispatched, you'll receive a confirmation email containing:
- A unique tracking number
- Direct links to carrier tracking portals
- Estimated delivery date range
For consolidated shipments, individual tracking may update sequentially. If your tracking remains inactive beyond 72 hours, please check your spam folder or contact us for verification.
Delayed or Lost Shipments
While rare, logistical exceptions do occur. If your package exceeds the projected delivery window by 5+ business days or shows inconsistent tracking updates, promptly email
[email protected] with:
- Order number
- Last tracking status screenshot
- Shipping address confirmation
Our logistics specialists will initiate carrier investigations and provide resolution options within 48 hours.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties levied by their local authorities. These charges vary by country and are typically calculated based on declared package value. We recommend consulting your national postal service or customs office for specific rates before ordering. While we cannot predict or absorb these costs, we ensure all commercial invoices accurately reflect order contents to facilitate smooth clearance.