At www.stepnexa.shop, we prioritize your privacy as much as you value your style. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while exploring our curated collection of footwear, apparel, and accessories.

We collect two types of data: automatically gathered information (e.g., IP address, browser type, device identifiers) to optimize site performance, and details you provide (e.g., email, shipping address, payment methods) during purchases or account creation. For instance, cookies help remember your cart items, while your sizing preferences allow us to tailor recommendations.

Your data enables seamless experiences—processing orders, resolving customer inquiries, and personalizing your journey. For example, purchase history may inform suggestions for complementary items like belts to match your new oxfords. We also analyze aggregated trends to refine our product range, ensuring we offer the styles you love.

Cookies are small text files that enhance functionality: session cookies keep you logged in, while analytics cookies help us understand how visitors interact with our pages (e.g., which boot styles attract the most clicks). You can manage preferences via your browser settings, though disabling them may limit features like saved wishlists.

We employ industry-standard encryption (SSL/TLS) for transactions and store sensitive data like passwords in hashed formats. Regular security audits and restricted employee access further safeguard your information. While no system is 100% immune to breaches, we promptly address vulnerabilities and notify affected users if necessary.

Trusted partners assist in delivering services: payment processors (e.g., Stripe, PayPal) handle transactions, while logistics providers (e.g., FedEx) require shipping details. Ad platforms may receive anonymized browsing data to display relevant promotions. We vet all third parties for compliance with privacy laws and prohibit data misuse.

You retain control over your data. Request access, corrections, or deletion of your account details anytime. To exercise these rights or report concerns, email us at [email protected]. We respond within 14 business days and never discriminate against privacy-focused requests.